Head of Product
An experienced product manager who is customer problem centric and believes in first design principles. I am passionate about identifying customer problems and solving them in a simple, elegant, and intuitive manner.
Club Membership Management
A membership management platform tailored around Martial Arts clubs
Helping a small organisation with limited resources.
GirlGaze was a mission driven organisation who were promoting Female and non binary creators. Nexteam was brought in to work with the GirlGaze team to maintain and improve their platform.
Turning around an OTT TV Services team
Sky Service Management
Sky engaged Nexteam to provide incident management support across their website. Focusing on handling incidents raised by their monitoring platforms and other teams, as well as proactively improving their monitoring systems and wider support processes.
We provided a foundation team for a startup, building and hiring a wider team and initial prototypes, via our Product Factory process.
Augmenting a mobile app team
The Times - Mobile App
Our network were the key people behind replatforming The Times Web and Mobile Apps to React & React Native.
Smart Energy Analytics
Our network were key members of the team building and running the Smart Energy Analytics platform for British Gas.
PWAs Are A Real Option
I have worked with a few startup clients and small businesses and they all want Android and iOS Apps. In recent years with frameworks such as React Native and Flutter it has made it easier to build the majority of the app once and release them on both platforms.
Prioritising Customer Problems
As a Product Manager, I often see some product managers get trapped in the feature factory mentality. Where you get into the practice of just prioritising and delivering features and not really thinking about the customer’s problems.
Your Internal User Research
Unlock the wealth of User Research data within your own team! By building strong relationships with Sales, Marketing, and Support, you'll gain valuable insights into customer problems, emotions, and motivations at different stages of the product life cycle.
Product Managers Are Coaches
Initially I thought the Product Manager role was being the therapist for my team. Listening to their concerns and making sure they are in a safe environment to produce their best work.